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Navigating Through Stormy Seas
a captive or career agency system so they do not care about it; they do not even calculate agent retention ... through a different channel where there is less direct contact with a customer. You can also segment ...- Authors: David E Neve, Richard Wong, John W Boynton
- Date: Oct 1996
- Competency: Strategic Insight and Integration>Effective decision-making; Strategic Insight and Integration>Strategy development
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession>Management skills; Enterprise Risk Management>Financial management